Veo is proud to provide Charlottesville with our micro mobility service. Learn more about the local program, rules and support below.
Ride in the bike lane or street
Do not ride on sidewalks
Do not ride on the bricked portion of the Downtown Mall, the Corner, or Court Square.
Park the device upright near the curb, in a designated scooter or bike parking area, or in spaces designated for motorcycle/moped parking. If the sidewalk is too narrow to allow for three feet of space on the other side of device, don’t park there!
Do not park on private property unless the company specifically allows it at a certain location.
Park on a hard surface whenever possible. Scooters may tip over when parked on grass or mulch.
Please park responsibility and in designated areas on University Grounds. When parking near UBike hubs, place the scooter as near to the rack as is practical, or in the rack if space allows. Be mindful not to impede pedestrian and ADA access.
It is our mission to provide mobility services to all. Veo offers Charlottesville residents Veo Access our discounted fare program. Anyone who qualifies for a Charlottesville local, Virginia State, or federal assistance program, such as Supplemental Nutrition Assistance Program (SNAP) or Medicaid, is eligible for Veo Access Charlottesville discounts. See the Veo Access homepage for instructions on how to apply.
Veo also provides a call based system to allow non-smartphone users and unbanked users to access our devices. Sign up for either service by calling Veo customer service at 855-836- 2256.
In Bloomington, Veo offers our Astro stand up e-scooter and our Halo e-bike.
