Veo Scooters Arrive in Pensacola

Today, VEO brought e-scooters to the City of Pensacola, Florida, offering residents and visitors a new way to explore the city with the Cosmo 1 model. Designed with safety in mind, this model offers a cushioned seat and advanced steel suspension. 

Veo will deploy up to 250 scooters in the franchise area for the remainder of the City’s pilot program.

“We are excited to welcome Veo to the City of Pensacola and offer another multimodal transportation option for residents and visitors,” Mayor Grover Robinson said. “E-scooters provide an environmentally-conscious mode of transportation to explore Pensacola, and they support the city’s ongoing efforts to become a more multimodal community.” 

Veo will offer scooters to residents and visitors, reducing carbon emissions and traffic congestion on roadways. The scooters also provide another transportation option for residents without cars.

“Veo is committed to developing a long-term, collaborative relationship with the City of Pensacola to support the City’s efforts to offer residents and visitors new ways to explore the city with the latest modes of micromobility,” said Candice Xie, Veo CEO. “Veo’s Cosmo scooter is our most accessible yet, and appeals to riders of various ages and abilities by providing a comfortable seat and a lower center of gravity for a balanced ride.”

Through the VeoRide app available for download on the App Store or Google Play, riders can locate the nearest Veo scooter on a map, complete the safety tutorial and ride directly to their desired destination. Upon ending their trip, riders should park the device upright and be courteous of others by placing it along the side of a sidewalk or sidewalk area to keep the pedestrian path open. Remember to take a photo of the scooter through the app to ensure proper parking.

The cost for a Veo ride is $1 to start and 39 cents per minute fee to ride. Riders can use the promo code VEOXPNS for $10 riding credit during the initial launch period. Discounted fees are available to low-income users who qualify through the Veo Access Program.

Veo guidelines and rules include: 

  • The electric scooters can be used on roads and in bike lanes and have a maximum speed of 20 mph. No riding on sidewalks is allowed.
  • Scooters must be parked out of the way of pedestrians and never blocking driveways or accessibility ramps.
  • Riders are required to be at least 18 years old to access the scooters.
  • Riders are encouraged to wear a helmet on every ride.
  • Riders are required to obey all standard rules of the road.
  • Additional rules may apply. Please refer to the app for more information.

Mechanical issues, inappropriate parking and other questions or concerns can be reported through the Help Center in the VeoRide app, at 855-836-2256 or [email protected] E-scooter issues can also be reported through City of Pensacola 311.