Smart transportation is here in City and University.

Get ready to roll.

Apple download     Android download

[mobile_app_booster]

Easy Rider

We make smart transportation easy to use– just locate a bike or e-scooter on the VeoRide app, scan to unlock, and you’re on your way in seconds!

Four Easy Steps

01

Find A Ride

Use the VeoRide app to find the closest bike, e-bike or e-scooter. Check the vehicle before riding and adjust height as needed.

02

Scan to Unlock

Scan the QR code or enter the bike’s or scooter’s ID number to unlock it. The ID can be found below the QR code.

03

Enjoy the Ride

Have fun but ride carefully. Wear a helmet and follow all traffic laws. Do not ride e-scooters on the sidewalk and always be aware of pedestrians.

04

Park Responsibly

Park in a designated parking zone shown on the app when you’ve reached your destination. Just slide the lock on the bike or hit the “end ride” button on the e-scooter to finish your ride and stop the fare. We’ll take care of the rest

Ride Safely

How to Ride Like a Pro

Follow these tips to ride like a champion VeoRider.

Follow the Law

Obey all traffic laws at all times.

Check Your Ride

Check the bike before riding. Use the app to request maintenance.

Stay Alert

Pay attention to your surroundings.

Use Headgear

Protect your head by wearing a helmet.

GO WITH THE FLOW

Follow traffic and stay in your lane to prevent accidents.

Use Gestures

Use hand signals to let others know where you are going. Below are a few:

FAQ

Here are some frequently asked questions about VeoRide. If you have additional questions, view our full FAQ by clicking the button below.

How do I rent a VeoRide bike?

Simply download the free VeoRide app from the App Store or Google Play and sign up for an account with your phone number. Once you get your account set up, you’ll be able to locate a bike or e-scooter through the app and be on your way!

Do I have to wear a helmet?

We highly recommend the use of a helmet while riding a VeoRide bike or e-scooter. We can provide free helmets at our events or by request.

What if I have a problem with the VeoRide bike?

Riders can report an issue through the VeoRide app, emailing us at hello@veoride.com or by calling 855-836-2256. Tell us your bike or e-scooter ID number, located on the handlebar or the lock. On the app, you may go to the Help & Info menu, and use the Message Us or Call Us button to get in touch.

How old do I have to be to rent a VeoRide bike?

If you are 18 years old or older, you can register for a VeoRide account. If you are at least 13 years old and your parent or guardian gives you the green light, you can ride our pedal bikes.

How to I report a badly parked bike?

We are sorry for the inconvenience. VeoRide strives to be good neighbors. Please contact us at 855-836-2256 or hello@veoride.com to report the problem. If you can locate the vehicle’s ID number (located on the handlebar or lock), please report that information to us. Otherwise, inform us of the vehicle’s address. Our operations team will address the situation immediately.

What if I have a problem with the VeoRide app?

If you haven’t already, please update to the latest version of the app. If an update does not correct the issue, please uninstall the app from your phone and reinstall it. If the problem persists, please send the issue to hello@veoride.com or contact the VeoRide customer support number (855-836-2256).

Ready to Roll?

DOWNLOAD VEORIDE TO UNLOCK JOY IN YOUR DAY

Apple download   Android download