Veo is proud to provide New Rochelle with our micro mobility service. Learn more about the local program, rules and support below.
Wear a helmet
Obey all traffic laws
Yield to pedestrians
Do not ride on sidewalk, 3rd Street Promenade, Pier Bridge, or Ocean Front Walk
One person per device
Ride in the bike lane or street
Ride with traffic
Park at public bike racks or corrals and designated bike share parking areas. Scooters can also be parked upright on hard surfaces in the section of the sidewalk between the curb and the pedestrian through zone where benches, utility poles, tree pits, and bicycle racks live.
If ending a ride where there is no sidewalk, you may park scooters upright in a safe location on the City right-of-way where it will not impede pedestrian or vehicle travel.
When parking scooters, do not block the pedestrian throughway on sidewalks, crosswalks, driveways, alleys, bicycle lanes, or vehicle travel lanes.
Do not park in the frontage zone or pedestrian through zone of the sidewalk, on a sidewalk segment where no landscape or furniture zone is present, or on a sidewalk segment where the curb is in a bus, light rail, or other transit curb zone, in a shuttle bus zone, in a taxicab stand, in a loading zone, or disabled parking zone.
It is our mission to provide mobility services to all. Veo offers New Rochelle residents Veo Access our discounted fare program. Anyone who qualifies for a New Rochelle local, New York State, or federal assistance program, such as Supplemental Nutrition Assistance Program (SNAP) or Medicaid, is eligible for Veo Access New Rochelle discounts. See the Veo Access homepage for instructions on how to apply.
Veo also provides a call based system to allow non-smartphone users and unbanked users to access our devices. Sign up for either service by calling Veo customer service at 855-836- 2256.
In New Rochelle, Veo offers our Astro stand up e-scooter and our Halo pedal bike.
Contact us for any questions or inquiries.