Veo is proud to provide Oaklanders with our micro mobility service. Learn more about the local program, rules and support below.
Wear a helmet
Yield to pedestrians
Do not ride on sidewalk – ride in the bike lane or street
Obey all traffic laws
When you are done with your ride, use the lock on Veo’s e-scooter to lock to a bike rack, parking meter pole, or street sign.
E-scooters may not be attached to bus stop signs, disabled parking signs, trees, fire hydrants, or private property.
If locking to a bike rack, e-scooters should be positioned parallel to inverted-U or circle bike rack or perpendicular to a wave style rack. No more than two e-scooters shall be locked to each inverted-U bike rack.
It is our mission to provide mobility services to all. Veo offers Oaklanders Veo Access our discounted fare program. Anyone who qualifies for an Oakland local, California State, or federal assistance program, such as CalFresh or Medi-Cal, is eligible for Veo Access Oakland discounts. See the Veo Access homepage for instructions on how to apply.
Veo also provides a call based system to allow non-smartphone users and unbanked users to access our devices. Sign up for either service by calling Veo customer service at 855-836- 2256.
To request an accessibility vehicle, please contact customer support at +1 855 VEO-2256
In Oakland Veo offers our Astro stand up scooter.
We also offer an Electric Adaptive Wheelchair Device. Contact Customer Support to reserve an adaptive device for pick up or for delivery.