Pre-order Policy


These terms and conditions constitute a legally binding contract between You and VeoRide, Inc., an Indiana corporation d/b/a Veo.

By clicking “I agree”, You confirm that You wish to pre-order an electric scooter (the “E-Vehicle”) from Veo, subject to the terms and conditions set forth herein.

Pre-Order Payments. Veo only accepts payments through approved payment service providers, and You agree to be bound by Veo’s credit card service provider’s terms and conditions. Veo reserves the right to collect taxes on pre-order payments. If You wish to cancel Your pre-order prior to the shipping of the E-scooter, You must send an email to [email protected] to cancel Your pre-order. For any cancelled pre-order, a service fee of $25 may be retained by Veo for credit card processing fees and other service fees incurred in cancelling your pre-order. After your E-scooter has shipped, You may no longer cancel your E-Vehicle pre-order.

Delivery.  Veo may periodically send you updates regarding the status of your E-scooter. The E-scooter will be shipped approximately two months following the date of Your pre-order (subject to other provisions set forth herein), and if such timeline will be extended, Veo will provide notice to You via email. This pre-order program is offered on a first-come, first-served basis, and Veo reserves the right to cease the pre-order program at any time, and to cancel Your pre-order and issue You a refund at any time, in Veo’s sole discretion.

  • Separate Agreement. The sale and purchase of the E-scooter will be governed by  Warranty that locates You agree to maintain and monitor the email address used for the pre-order of the E-scooter to allow for Veo to send updated information or agreement to You. If You do not agree to such terms, Your option will be to cancel Your pre-order. 
  • Miscellaneous. You are subject to all terms and conditions of Veo’s Privacy Policy, located , regarding the information You provide to Veo when completing Your pre-order. This Agreement is governed by the laws of the State of Indiana, excluding principles of conflicts of laws. Further, the dispute resolution provisions set forth in Section 7, the chargeback policy set forth in Section 1.7, of Veo’s User Agreement located, are incorporated into this agreement, along with any other provisions of the User Agreement that are applicable and not in conflict with this agreement. If Veo is held liable for any damages related to Your pre-order or under this agreement, Your sole and exclusive remedy will be limited to reimbursement of any payment paid to Veo under this agreement related to the pre-order of the E-scooter.