Dear Veo Riders

Our mission to provide safe and accessible transportation has never been greater than at this moment when collectively we are facing a public health crisis of still unknown proportions. To that end, we want to assure you that Veo is here for you as a safe personal transportation option via our bikes and scooters.

We remain committed to assisting our riders with getting to where they may need to be while enabling them to also avoid the uncertain risks currently posed by buses, subway cars, and other modes of public transport. Our Veo team is keeping safe using disposable gloves and additional precautionary sanitation measures as we are keeping our e-bikes, and e-scooters thoroughly wiped down with commercial grade disinfectants daily.

We also encourage our riders to wipe down our vehicles before and after use, and consider wearing gloves if they choose as an extra measure.

We will keep you updated as the Coronavirus situation continues to unfold in our cities. In the meantime, please also feel free to contact our team with any concerns you have at [email protected]

Together we ride.
The Veo Team

We have been monitoring the ongoing Coronavirus (COVID-19) pandemic and are committed to the well-being of our customers and employees as this global issue unfolds in our local communities.

Keeping our community safe

We are following guidelines from the Center of Disease Control (CDC), World Health Organization (WHO) and local health officials taking necessary actions to protect our community. Veo is in touch with all of our teams across the US on how best to protect themselves.


All of our mechanics and operators in the field are required to wear gloves and wash their hands regularly.


We have distributed safety equipment to all of out teams and Increased frequency of disinfecting our vehicles.


All of our offices are currently closed and disinfected to protect our teams across the US.

Veo Top Tips

Protect yourself

Wipe down any shared surface with disinfectant before and after taking a ride. Wash your hands frequently and use hand sanitizer where applicable.

Stay Informed

Follow Center of Disease Control (CDC) Guidelines and World Health Organization (WHO) Resources to stay updated about the coronavirus.

Improvise and Adapt

With transportation restricted Veo is offering FLEX, an exclusive program for extended scooter rentals and models for sale. Get a free gift with your first order!

Let's Connect.

Contact us for any questions or inquiries.