Rider Guide
How to Ride
1. Find your ride
Look for your nearest ride on the in-app map. Once you’ve located your ride, scan the QR code between the handlebars to unlock.
2. Know before you go
We recommend all riders wear a helmet to ensure the safest ride possible. Check that the throttle engages and test the brakes – give the throttle a press and the brakes a squeeze. When riding, always keep an eye out for people walking, biking, scooting, and driving.
3. Let’s ride
If you’re riding a standing scooter, place one foot on the floorboard and push off the ground with your other foot to kickstart your ride and engage the throttle.
If you’re riding a seated scooter, take a seat! Place one foot on the footrest and use your other foot to balance yourself before engaging the throttle.
4. Park it right
When your ride ends, always park responsibly: your vehicle should be parked upright and out of pedestrian walkways. Parking requirements vary from city to city, so be sure to check the rules on the Veo app before ending your ride. Check out Parking Styles for a refresher on all parking methods.