Veo is proud to provide Syracuse with our micro mobility service. Learn more about the local program, rules and support below.
Must be at least 18 years old
Only one person per scooter
Helmets are encouraged
Do NOT ride on sidewalks
Follow all street signs and laws
Veo is a point to point micromobility share program, meant to get riders from point A to B. We encourage riders to park in areas designated for bike or scooter parking including but not limited to public bike racks or other parking zones as designated by the Veo app. Riders and non-riders in Syracuse should consult the Veo app for help locating the 45+ parking hubs in the service area. Riders in Syracuse may also park Veo devices on public sidewalks within the “furniture zone.” When parking on public sidewalks ensure vehicles have at least 3 feet of clearance on the sidewalk for accessibility. Never block crosswalks, ADA accessibility, or park in a way that may endanger others. It is important that the bike or scooter does not impede pedestrian access, nor block car traffic or encroach on private property. Parking compliance is monitored by local Veo staff.
Bikes and scooters must be parked upright, with the kickstand down.
Please contact customer support so we can fix the problem at +1 855 VEO-2256
A Veo is $1 to unlock, then $0.20/minute to ride a Halo bike, $0.31/minute to ride an Astro scooter, and $0.35/minute to ride a Cosmo-E.
It is our mission to provide mobility services to all. Veo offers Syracuse residents Veo Access our discounted fare program. Anyone who qualifies for a Syracuse local, New York State, or federal assistance program, such as Supplemental Nutrition Assistance Program (SNAP) or Medicaid, is eligible for Veo Access Syracuse discounts. See the Veo Access homepage for instructions on how to apply.
Veo also provides a call based system to allow non-smartphone users and unbanked users to access our devices. Sign up for either service by calling Veo customer service at 855-836-2256.
Paul Colabufo – Operations Manager, Syracuse
Paul runs all local operations for the Syracuse market for Veo, bringing his love of both the city and for micromobility to work every day. He is passionate about traveling Syracuse without a car; there’s always an opportunity to be active. Paul is heavily involved in local philanthropy, and has served on three boards trying to change Syracuse for the better.
In Syracuse, Veo offers our Astro stand up e-scooter, our Cosmo E-bike, and our Halo Pedal bike.