Veo x Memphis

Veo is proud to provide the City of Memphis with our micromobility service. Learn more about the local program, rules and support below.


Rules of the road:

Helmets are not required but strongly encouraged

Obey all traffic laws

Yield to pedestrians

Do not block sidewalks

No riding on sidewalks

One person per device

Must be 18 or older to ride

Park Responsibly

Do not park:

  • In front of driveways, crosswalks, and transit stops
  • Near ADA access ramps
  • Near utilities (such as fire hydrants)
  • On sidewalks less than 3 feet wide
  • Leave at least 6 feet of sidewalk space for pedestrians and persons with disabilities

Do park: 

  • Furniture zone, bicycle rack, or other “designated” spots for bicycle parking

veo access

It is our mission to provide mobility services to all. Veo offers Memphis residents Veo Access, our discounted fare program. Anyone who qualifies for Memphis local, Tennessee State, or federal assistance programs is eligible for Veo Access Memphis discounts. See the Veo Access homepage for instructions on how to apply.

Riders ending rides in select locations, visible in the app, within the City of Memphis’ underserved neighborhoods are eligible for additional discounts. 

Veo also provides a call based system to allow non-smartphone users and unbanked users to access our devices. Sign up for either service by calling Veo customer service at  855-836- 2256.

Contact Customer Support

+1 855 VEO-2256

[email protected]


In Memphis, Veo offers our seated Cosmo e-scooter.

service area map